Chapter
12
Techniques
in Sitting Box
Even if
the position of “boxman” or “boxperson” is a thing
of the past at some casinos, when you are the supervisor
that is sitting behind or even standing behind the
bankroll on a crap table, you have duties that are
different than those of a BJ floorman.
A BJ
floorman has responsibility for more than one game;
therefore his supervisors know that he can’t possible be
on top of every mistake a dealer makes. When you are
sitting box; your supervisors expect you to make an effort
to catch every dealer mistake. And they are absolute in
their belief that you should be on top of every
“situation” that arises.
Added to
these expectations for the newly promoted boxman, are the
facts that he is, no doubt supervising his “old crew”
and is also taking on new responsibilities, such as
marking up the drop.
Now at
this point some readers are no doubt scoffing at my last
statement implying “marking up the drop” is something
of a concern. Some readers will scoff because they have
never worked in a casino that required supervisors to mark
up the drop during the shift. Others have forgotten what
it is like to be new on the job and learning new
responsibilities.
Marking
up the drop.
Here is a
typical lammer rack that is often mounted on a crap table
so the boxman can keep track of the drop and “RIM”
(markers).

RIM (far
left/blue arrow): this is the slot you will put the
lammers indicating the total amount in markers that have
been issued at this table. The lammers needed, will be
taken from the three slots to the right (purple arrows).
Bosses usually prefer that two $500 markers be marked up
with two $500 lammers, instead of one $1,000 lammer. The
total amount in RIM lammers should match the total amount
in markers on the table card.
Dead
$20’s: there will only be a total of four $20 lammers
kept here and will be moved to the live $20’s spot (two
slots to the right) as needed.
Dead
Large: will only be stocked with the number of lammers
shown on the bottom row, which are sufficient to mark up a
total of $19,900. When marking up large you move the
lammers two spaces to the right.
If a
player buys-in for two $10 bills, you might mark up $20,
or you might not, depending on the policy or custom where
you work. When the pit manager computes the win/loss for
his shift, he often adds a certain percentage to each
table’s drop for “small” or “grind” and takes
into consideration that you have no doubt dropped a few
$10 bills (or smaller) and didn’t mark it.
When
tapping in on a game or getting tapped out, it is a good
habit to take note of the amount of drop that is marked.
That way, if there are questions about the drop later, you
can say something like; “There was $5,200 drop when I
sat down and $6,700 drop when I went on break.”
Just
before or during the count, your pit boss may instruct you
to take down the RIM and/or the drop. Always make a mental
note on how much you take down, in case there are
questions about it later.
A
couple of tips pertaining to buy-ins.
When we
sit box our natural tendency is to want to look good in
front of the floorman. One of the ways you can do so is to
show some common sense in how you prove cash buy-ins.
The
powers that be prefer that you see both sides of a bill
and to have the front of the bill face up on the layout.
If the player has given you a stack of bills that are all
facing the same direction, there is a simple way to
accomplish both.
Tracking
large denomination checks.
Since
tracking players involves knowing how much in checks they
possess, left with or went south with, there is a method
for keeping track of this that you should know before the
situation arises.
Suppose
your bankroll has 22.3 ($22,300) in black and you decide
to start paying Mr. A (who is on the third base end) in
black. You set a full stack of black plus the three extra
checks out for the dealer on third base. Now if anyone
asks, you are “working twenty-three black” to Mr. A.
Now if Mr. B, on the second base side, needs to be paid in
black, you will set out a full stack for the second base
dealer. You are now working twenty-three black to Mr. A
and two thousand black to Mr. B.
If more
black is needed, you set out another full stack to that
end of the table and adjust your mental note as to how
much black you are working to that end of the table. When
Mr. A or Mr. B leave the table, you know how many black
they have by subtracting the amount you have left from the
amount you are working.
If
another player were to color-up one or two blacks, you
would take them from the third base end, since that is the
end that you are working an odd amount of checks from. For
example, if you color someone up for two hundred in black,
you would take it from the third base end and you would
then be “working” twenty-one black to that end.
When you
are tapped out you would tell your relief something like;
“You are working forty-one black to Mr. A on third base
and two thousand black to Mr. B on second base.”

Monitoring
the game.
Watching
all three dealers on a busy game is certainly not an easy
thing to do. It is an acquired skill and can never be
mastered. But you need to have a good foundation and the
way to achieve that is to concentrate on watching your
end.
We know
that the end opposite of the shooter is the stickman’s
end and the shooter’s end is the boxman’s
responsibility.
1.)
When the stickman sends the dice, the boxman will watch
him send the dice to the shooter.
2.)
Just like the stickman, the boxman should look at
player’s hand for a split second after he throws, to
ensure he can’t see another pair of dice in it.
3.)
The boxman will follow the dice in the air and watch them
land. While you want to avoid jumping out of your stool,
you want to see the roll if at all possible. If there is a
beef about a roll, I guarantee you will the one the bosses
question.
4.)
You don’t have to wait for the stickman to call the dice
before you turn your head to watch your end. Assuming the
base dealer on your end isn’t bird-dogging the dice,
this will give you an advantage of knowing what the roll
is and what the dealer should do first. However, if the
stickman miss-calls the roll, you had better be ready to
correct him instantly.
5.)
After your end is finished you of course watch the other
end.
A couple
of more pointers: scan the prop area as you are turning
your head towards your end. You then know which bets the
stickman should be taking down. If the base dealer on your
end fails to react instantly to the call, then take this
opportunity to catch a glimpse at the other end, just long
enough to make sure the dealer isn’t doing something
totally goofy, such as picking up the don’t pass on a
seven-out.
Learn how
to use the mirrors to see bets, payoffs and even cocked
dice. It takes a little practice but you will be amazed at
how much easier those mirrors make your job.

Correcting
the dealers.
Dealers
have always been a sensitive bunch and tend to be
defensive when corrected. Added to this dynamic are the
facts that modern society breeds less disciplined young
people than the previous generations and that there is now
a Human Resources department that they can run to if they
perceive you as “being mean to them.”
My best
advice to you is to always talk to the dealers as though
your shift boss was standing behind you. Be very careful
in how you joke with them as a single ill-advised gag can
land you in the shift manager’s office explaining your
sense of humor.
The two
major skills you require to monitor your game are anticipation
and communication. You must utilize anticipation to
know what a dealer should be doing next or how much he
should be paying next. Failure to do so will result in the
player picking up the money and putting it in the rack
before you have realized the dealer was wrong.
Communication
is the ability to give instructions with the wisdom that
comes from knowing that the dealer can’t read your mind
and is often in a confused state to begin with. A good
example of this is when the dealer is trying to decide how
much to pay $20 flat with $45 odds on a winner six. A
mediocre boxman would say something like; “Pay it $54”
or “Just pay it $74.” They would then come out of
their stool when the dealer paid it a $54 total or paid
the odds $74 and then proceeded to pay the flat bet. A
good boxman would say something like; “The odds pay
$54” or “Pay it $74 total” or “Pay him $75 for one
dollars, total.”

Enforcing
house policies for shooting the dice.
The
advent of “dice setting” has made the task of
maintaining a reasonable amount of control of the game, a
daunting task. Even shooters that are sober often believe
that they are the ones that control the game and not the
dealers or suits. Ultimately, how you enforce the rules I
am about to describe, depend on how much your supervisors
recognize their existence and how much they are willing to
back you up.
While it
is understood that we are willing to accept the fact that
the shooter will occasionally miss the end wall, there
comes a time when he must be told. I always find it
annoying when a stickman says; “Four easy four on a
short roll!” as the dice are landing or tells the
shooter; “All the way down” as they send him the dice.
Not only can the shooter easily ignore both remarks,
“all the way down” is such an ambiguous standard that
many shooters believe that they are complying with it
already. How this should be handled is to leave the dice
in the center of the table, look the shooter in the eye
and in a pleasant and professional voice tell him; “Sir,
please try to hit the end wall with both the dice, thank
you.” When the shooter throws the dice in such a
haphazard manner that there is no chance for them to hit
the end wall, you say; “Sir, please try to aim,
so you can hit the end wall with both the dice, thank
you.”
When the
shooter is taking too long to set the dice; while the
dealers are paying, tell him; “Sir, its alright to set
the dice, just try to set them a little faster, thank
you.”
If the
shooter is banging the dice on the table before shooting,
tell him; “Sir, its ok to tap the dice but please
don’t bang them too hard, it wears out the edges, thank
you.”
When
another players starts bitching or tells the shooter to do
what he wants you might say; “We’ll run the game,
thank you very much.” This statement, however, can be
very inflammatory and should be used judicially.
Assuming
you have the right to cut off a player from shooting or
you have gotten approval to do so, there is a right way
and a wrong way to do so. The wrong way is to wait until
the dice have gone all the way around the table and then
inform the shooter that he can’t shoot. However much
pleasure we may get from his reaction, he could have a
legitimate claim for the money he lost while he was
waiting for his turn to shoot. The correct way to do it is
to wait until he sevens-out and then walk around the table
and tell him; “Sir, you are welcome to play if you want
to but you won’t be allowed to shoot anymore tonight.”
When he demands to know why, your answer should always be;
“Because you failed to follow my instructions.”
